What do you do when, after 11 years, the Doctor your Mother has been going to, the one she loves and you have grown to love, the one who seems like a member of the family, who seems like her other "son," who has seen her through thick and thin, laughed with her, cried with her and held her hand, calls to say that he and the other Doctors in his practice held a meeting and that they all voted that they do not want to see her when they are on call because of all the problems she has? Tells her it was not him but that he has no choice? Tells her to keep her next appointment this month but that he'll refer her to a new Doctor, another Doctor, someone she's never met?
I know of nothing one can do but cry.
There really are no words for this kind of a loss.
I keep seeing him laughing with her, obviously loving her, telling her she's his favorite patient and there is nothing I can do.